Everything you need to know about Entago's AI voice receptionist service.
General Questions
Entago Solutions provides AI-powered voice receptionists
specifically designed for Australian trade and service businesses.
Our AI answers calls 24/7, books appointments, collects job details,
and follows up with customers for reviews—all while sounding
completely human.
When a customer calls your business, our AI answers immediately
using natural, human-like conversation. It can handle inquiries,
schedule appointments directly into your calendar, collect all
necessary job details, and even follow up later to request reviews.
You'll receive notifications for every call and booking.
Yes! Our AI uses advanced natural language processing to have
genuine conversations. It understands context, responds naturally,
and even handles interruptions and complex questions. Most customers
don't realize they're speaking with AI. Check out our demo to hear
it for yourself.
We specialize in Australian trade and service businesses including
plumbers, electricians, HVAC technicians, locksmiths, carpenters,
painters, landscapers, cleaners, pest control, and more. If you take
customer calls and book appointments, Entago can help.
Setup & Integration
Setup typically takes less than one week. We'll work with you to
customize the AI for your specific business, integrate with your
calendar system, and test everything thoroughly before going live.
There's minimal effort required on your part.
Yes! Entago integrates seamlessly with popular calendar systems
including Google Calendar, Outlook, and most industry-specific job
management software. Appointments are automatically added with all
relevant details from the call.
Absolutely! You can keep your current business phone number. We'll
set up call forwarding so the AI answers your existing number, or we
can provide a new number if you prefer. Your customers won't notice
any change.
If the AI encounters a question it can't answer, it will politely
collect the customer's information and let them know you'll call
back. You'll be notified immediately so you can follow up. We also
continuously train the AI based on your business needs.
Pricing & Plans
Our pricing is designed to be affordable for businesses of all
sizes. Plans start at a fraction of the cost of hiring a part-time
receptionist. Visit our
pricing page
for detailed information on our plans.
Yes! We offer a free personalized demo where you can see and hear
our AI in action. Contact us to schedule your free consultation and
demo—no credit card required.
No! We believe in earning your business every month. You can cancel
anytime with no penalties or cancellation fees. We're confident
you'll love the service, but we never lock you into long-term
contracts.
Your subscription includes 24/7 AI call answering, appointment
booking, calendar integration, automated review requests, call
transcripts, analytics dashboard, ongoing AI training, and dedicated
customer support. There are no hidden fees or surprise charges.
Features & Capabilities
Yes! The AI can identify urgent situations and prioritize them
accordingly. You can set up specific protocols for emergency calls,
including immediate SMS notifications or transferring the call
directly to you or an on-call team member.
After a job is completed, Entago automatically follows up with
customers via SMS or email to request a review. The timing and
messaging can be customized for your business. This helps you build
a strong online reputation with minimal effort.
Absolutely! We work with you to customize the AI's responses,
greetings, and conversation flow to match your brand and business
style. You can update this at any time to reflect seasonal
promotions, service changes, or special offers.
Customers can always request to speak with a real person. The AI
will either transfer the call to you (if you're available) or
collect their details for a callback. You maintain full control over
when and how calls are transferred.
Still Have Questions?
Our team is here to help! Get in touch and we'll answer all your
questions about how Entago can work for your business.