Last Updated: October 2025
Welcome to Entago Solutions. These Terms of Service ("Terms") govern your access to and use of our AI voice receptionist services, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
By registering for, accessing, or using Entago Solutions' Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you (the "Customer," "you," or "your") and Entago Solutions ("we," "our," or "us"). If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
Entago Solutions provides AI-powered voice receptionist services designed for Australian trade and service businesses. Our Services include:
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
To use our Services, you must create an account by providing accurate, current, and complete information. You agree to update your account information promptly if it changes.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach. We are not liable for any loss or damage arising from your failure to protect your account information.
You must be at least 18 years old and capable of forming a binding contract to use our Services. By using the Services, you represent and warrant that you meet these eligibility requirements.
We offer various subscription plans with different features and pricing. Current pricing and plan details are available on our website. We reserve the right to change our pricing at any time, with notice provided for existing customers.
By subscribing to our Services, you authorize us to charge your selected payment method on a recurring basis according to your chosen billing cycle (monthly or annual). All fees are non-refundable except as required by law or as explicitly stated in these Terms.
If payment fails, we may suspend or terminate your access to the Services. You remain responsible for any outstanding amounts owed.
You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. No refunds will be provided for partial months or unused services.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
All content, features, functionality, software, and technology included in the Services are owned by Entago Solutions and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without our express written permission.
You retain all rights to the data and content you provide through the Services ("Customer Data"). By using our Services, you grant us a limited, non-exclusive license to use, process, and store Customer Data solely for the purpose of providing the Services to you.
While we strive to provide reliable and uninterrupted Services, we do not guarantee that the Services will be available at all times or error-free. We may experience downtime for maintenance, updates, or due to circumstances beyond our control. We are not liable for any loss or damage resulting from service interruptions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENTAGO SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Entago Solutions, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Services, violation of these Terms, or infringement of any third-party rights.
We may suspend or terminate your access to the Services at any time, with or without cause or notice, if we believe you have violated these Terms or engaged in conduct that may harm us or other users. Upon termination:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
While our AI receptionist is designed to provide accurate and professional service, we do not guarantee that it will correctly handle every call or interaction. You are responsible for monitoring call quality and ensuring the AI meets your business requirements.
These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved through:
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date, or by sending you an email. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Entago Solutions regarding the Services and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.
If you have any questions or concerns about these Terms of Service, please contact us: